Gallary primarily uses UPS and USPS for shipping prints. FEDEX may also be used. Shipping usually takes 1-7 days. Production time is 1-5 days, framed prints take usually longer then unframed. Each framed print is mounted and packaged with expert care.
Print’s being lost or damaged during shipping is rare however it does happen on occasion (less than 1% of orders are ever reported to us). If this occurs, please contact us by e-mail or phone via our contact page so that we can make arrangements as required. In some instances of damaged prints, UPS will pickup the damaged print so make sure you tell your customer to make it available in the original package for pickup by UPS. With lost prints, we may require an additional several days depending on the time frame the order was shipped in the instance an order is running late or transit information has not been updated by the courier.
