Refund policy

Damaged Items

Damaged items must be reported within 30 days of order date to quality for a full replacement. Contact us to initiate the process.

For Returns & Replacements after 30 days

If it has been greater than 30 days since you placed your order and you decided for some reason you are not happy with your prints from gallary, then don't worry. All is not lost. We can still provide either partial credit or replacement options. Contact our customer service department so we can assist you.

Instructions For Damaged Items

If an item damaged during shipment, contact gallary within a week of receiving your damaged print so that gallary can make the appropriate arrangements to have the damaged items refunded or replaced. To expedite the process please take some photos of the outer packaging, damaged prints/products so that you can provide them to customer service representative. 

Requesting a Replacement or Refund

In order to request a replacement or refund, please contact our customer service department through our contact page so that we can assist you.